Privacy Policy

Your Data, Handled with Care and Transparency

This policy explains how Snaplize collects, uses, stores, discloses, and safeguards your personal information when you use our website, platform, APIs, and related services.

Effective Date: July 25, 2026Last Updated: August 1, 2026
We never sell your dataEncrypted in transit and at restYou stay in control
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Privacy Policy

Welcome to Snaplize (“Snaplize,” “we,” “our,” or “us”). We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you access or use our website, platform, APIs, and related services available through https://snaplize.com.

By using Snaplize, you agree to the collection and use of information in accordance with this Privacy Policy.

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Information We Collect

We may collect the following categories of information:

Personal Information

  • Full Name
  • Email Address
  • Company Name
  • Phone Number (if provided)
  • Billing Information
  • Account Credentials

Account Information

  • Organization Details
  • Subscription Information
  • API Keys
  • User Preferences
  • Workspace Settings

Content You Upload

  • Images
  • Videos
  • Documents
  • PDFs
  • Text Files
  • Metadata associated with uploaded content

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Log Files
  • Cookies and Similar Technologies
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How We Use Your Information

We use your information to:

Provide and improve our platform and services
Create and manage user accounts
Process uploaded content using AI technologies
Deliver AI Memory, Semantic Search, and Knowledge Graph services
Authenticate users and secure accounts
Respond to customer support requests
Process subscriptions and payments
Monitor platform performance and security
Comply with applicable legal obligations
AI Processing

Snaplize processes uploaded images, videos, documents, and other content to provide AI-powered features including:

AI Memory EngineSemantic SearchKnowledge Graph GenerationIntelligent Content UnderstandingEnterprise Search

Customer content is processed only to provide the requested services. Snaplize does not use customer content to train general-purpose AI models without explicit customer permission.

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Security & Sharing

Data Security

We implement industry-standard technical and organizational safeguards to protect your information.

Security measures include:

  • Encryption in transit and at rest
  • Secure authentication
  • Role-based access control
  • Audit logging
  • Infrastructure monitoring
  • Regular security updates

Although we strive to protect your information, no online system can guarantee absolute security.

Sharing of Information

We do not sell your personal information.

Information may be shared only with:

  • Cloud infrastructure providers
  • Payment service providers
  • Identity and authentication providers
  • Customer support providers
  • Professional advisors
  • Government authorities when required by applicable law

All service providers are expected to maintain appropriate confidentiality and security standards.

Cookies

Snaplize uses cookies and similar technologies to:

Maintain secure sessionsRemember user preferencesImprove website functionalityAnalyze website performanceEnhance user experience

You may manage cookies through your browser settings.

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Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your data
Export your information
Restrict certain processing activities
Object to specific processing
Withdraw consent where applicable

Requests can be submitted using the contact information below.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Maintain account functionality
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

Users may request account deletion subject to applicable legal requirements.

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Third-Party Services

Snaplize may integrate with third-party services for authentication, payments, analytics, or infrastructure. These services operate under their own privacy policies, and we encourage users to review them.

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Children's Privacy

Snaplize is intended for business and professional users and is not designed for children. We do not knowingly collect personal information from children.

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International Data Transfers

Your information may be processed or stored in countries where our infrastructure or service providers operate. We implement appropriate safeguards for international data transfers where required by applicable laws.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Last Updated date. Continued use of the platform after changes become effective constitutes acceptance of the updated Privacy Policy.

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Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Snaplize

Flat No. 325, Vidya Sagar, Udyogi Nagar A Colony, Payakapuram, Krishna, Vijayawada (Urban), Andhra Pradesh 520015, India.

Or fill out our contact form